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Call 101* (standard airtime charges apply).
Log on to https://connectingtones.m1.com.sg, click “Subscribe”.
SMS 'SUB' to “2277” (standard SMS charges apply).
Visit any M1 shop / Customer Service Centre / M1 Exclusive Distributor.
Key #100*7# and <Send> (only available to Prepaid customers).
Call 101* (standard airtime charges apply. not applicable for customers travelling overseas.).
Log on to https://connectingtones.m1.com.sg, click on the connecting tone you want to purchase (applicable for customers travelling overseas).
SMS code to “2277” (standard SMS charges apply).
Visit any M1 shop / Customer Service Centre / M1 Exclusive Distributor.
The first connecting tone purchased is chargeable at $2.14 per calendar month.
Subsequent connecting tones are chargeable at $1.61 per connecting tone per calendar month.
Monthly recurring charges apply for all tones unless tone is deleted from "My Library".
DIY Connecting Tones is chargeable at $2.14 per connecting tone per calendar month.
Music Box is chargeable at $4.28 per Music Box per calendar month.
M1 Connecting Tones is a value added service, which allows you to replace the normal connecting tone with a connecting tone, a special effect connecting tone and/or a DIY connecting tone (i.e self-created connecting tone). You can choose your connecting tone to suit your personality and mood. Your callers will be entertained with your connecting tone before the call is answered. The service is available to both M1 postpaid and prepaid customers.
Yes. Monthly subscription is free and comes with a free default M1 connecting tone. The first connecting tone purchased is chargeable at $2.14 per calendar month. Subsequent connecting tones are chargeable at $1.61 per connecting tone per calendar month. Monthly recurring charges apply for all tones unless tone is deleted from "My Library". DIY Connecting Tones is chargeable at $2.14 per connecting tone per calendar month. Music Box is chargeable at $4.28 per Music Box per calendar month.
Call 101*.
Visit https://connectingtones.m1.com.sg/, click "Subscribe".
My M1 App.
SMS "act ctone" to "1627" (for postpaid customers only) or SMS "SUB" to "2277".
Key #100*6# (for prepaid customers only).
You can select your desired Connecting Tone via the following channels:
Call 101*.
Visit https://connectingtones.m1.com.sg.
SMS "song code" to "2277"
You can have up to 20 tones in your library at any one time. Each Music Box purchase is counted as 1 track.
If the calling number is set under “My Caller Specific", this track will be played. Followed by order of “Play During Specific Time", then “My Personal Tone".
No, you are not able to call 101* when you are overseas. However, you can still change your Connecting Tone through the Connecting Tone website.
You can subscribe via the following channels:
Call 101* (standard airtime charges apply).
SMS 'UNSUB' to “2277”.
Call our 24-hour Customer Service Hotline at 1627.
Key #100*6# and (only available to Prepaid customers).
Yes. This service is open to both M1 postpaid and prepaid customers.
As you are still subscribed to the service, your callers will hear a default track Connecting Tone which is the M1 Default tone. This default tone is free. You can add new tones at anytime.
Yes, your friends can hear your Connecting Tones when you are overseas.
You can remove your Connecting Tone via https://connectingtones.m1.com.sg > “My Library” and select the tone that you want to delete.
In the event that M1 is unable to deduct for monthly subscription and track charges, your Connecting Tones account and tones will be suspended for a maximum of 3 days from the and day of the month onwards. You are required to perform a top up within these 3 days and unsuspend the account via 101*. Once the unsuspension is done, your account is active again. Subscription charges for that month will be pro-rated for the remaining days of the month.
If deduction for subscription is still unsuccessful after 3 days, your Connecting Tone account will be deactivated permanently on the 4th day onwards. You will need to subscribe again to enjoy the service.
You will not be able to enjoy Connecting Tones service and be allowed to purchase any tracks.
No, all your tones in the library will be suspended. Once your Connecting Tones account is reactivated, all your tracks will be in your library for use again.
There are 2 ways to reactivate your account. You can either access via 101* and choose to reactivate your account yourself or wait for the system to do an auto detection of your M Card balance once a day for 3 days. Once it detects that you have sufficient balance, your account will be reactivated.
"My Library" shows the current tones, Music Boxes and DIY Tones that you have.
"My Personal Tone" will be the track played to every caller, except those numbers found in “My Caller Specific" and during the time settings under “Play During Specific Time".
"Play During Specific Time" are tracks that will be played according to your specified day and time duration whenever someone calls.
Yes, you can set different Connecting Tones for different specific days and time settings. Visit https://connectingtones.m1.com.sg to set up " Play During Specific Time ".
To set a tone for selected time, you have to purchase it first. After you purchased a tone, go to Settings > Play During Specific Time > Add Tone. Select the track that you would like to set. You will be prompted to key in the day and time which you want the track to be played. This feature is available via https://connectingtones.m1.com.sg .
" My Caller Specific " are tones that will be played to your specified calling numbers whenever they call.
Yes, you can set different Connecting Tones for different friends. Visit https://connectingtones.m1.com.sg set “My Caller Specific”.
To set a tone for specific caller, you have to purchase it first. After you purchased a tone, go to Settings > My Caller Specific > Add Caller. Select the tone that you would like to set. You will be prompted to key in your friend's telephone number (local fixed line or mobile number). This feature is available via https://connectingtones.m1.com.sg.
You will be notified with an SMS that your friend is not a Connecting Tone subscriber and you will not be charged for the gift.
There is no limitation on the number of gifts you can send.
You will be charged for the cost of the track for the first 30 days.
You can select your desired gifting tone via https://connectingtones.m1.com.sg and select a category to browse tones, search for a specific tone or search by artiste.
Click ‘Buy’ button next to desired tone and check ‘Gift to someone’ or
Visit My Library after purchasing a tone, click ‘Edit’ button next to desired tone and select ‘Gift to someone’.
Each Music box consists of 3 recommended Connecting Tones. When you set a Music Box as your personal tone, tones will be played randomly for each call to you.
Each Music Box of 3 tracks is chargeable at $4.28 per month.
DIY tone is a tone that you can create yourself and set to play as your Connecting Tone. You can create your own track by singing a song or make a funny script by calling 101* or upload a song file via https://connectingtones.m1.com.sg. Terms and conditions apply.
Subscriber can add numbers under this list that can be accessed via WEB and callers who are under this list will hear the M1 default tone whenever they call the subscriber.
They will hear the M1 default track whenever they call you.
Yes, the exclusion list will work when you are roaming overseas.
No, there is no limit.
(i) only submit content(s) which has been created by you;
(ii) not submit any content which infringes or which may infringe any third party intellectual property rights;
(iii) ensure that the content(s) does not contain or suggest material that is defamatory, pornographic, racist, indecent, coarse, vulgar, obscene, threatening, abusive, malicious, profaning, derogatory, seditious, or otherwise illegal, unlawful or improper, or is offensive on any grounds;
(iv) ensure that the content(s) is free from viruses or any other adverse or harmful programming processes or routines; and
(v) ensure that the content(s) complies with the Voluntary Code for Self-regulation of Mobile Content in Singapore as jointly developed by M1, SingTel Mobile and StarHub Mobile and stated on our website at www.m1.com.sg.
(d) Without prejudice to M1’s other rights and remedies, M1 reserves the right in its sole discretion to remove any DIY Connecting Tone(s) which does not comply with these terms and conditions, without any liability to you whatsoever.